Introduction
At Metal Tubes India Pvt. Ltd., we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (EU GDPR), 2018, and other relevant regulations.
This Policy applies to all personal data collected and processed by Metal Tubes India Pvt. Ltd. in both physical and electronic formats, across all our websites, business operations, and communication channels. It is applicable whenever we act as a Data Controller while offering our products or services.
1. Collection of Personal Data
We may collect and process the following categories of personal data:
- Personal details such as name, designation, and contact information (email address, phone number, business address)
- Company-related information and business requirements
- Communication records, including emails and call logs
- Website usage data, including IP address, browser type, and interaction data collected through cookies and analytics tools
2. Purpose of Processing Personal Data
Your personal data is collected and used for the following purposes:
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Responding to enquiries and providing our products or services
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Managing business relationships and communication
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Internal record-keeping, billing, and invoicing
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Marketing and promotional activities (where permitted by applicable law)
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Improving our services, products, and website performance
3. Legal Basis for Processing
We process personal data on one or more of the following legal bases:
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Your consent, where required
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Performance of a contract or pre-contractual obligations
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Compliance with legal or regulatory requirements
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Legitimate business interests, such as service improvement, customer engagement, and marketing
4. Sharing and Disclosure of Personal Data
We do not sell or rent your personal data. However, we may share your information in the following circumstances:
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With trusted third-party service providers (such as IT support, logistics partners, or payment processors) who assist us in our operations
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When required by law, regulation, or government authority
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With business partners or affiliates where necessary to fulfill your request or complete an order
All third parties are required to maintain appropriate confidentiality and data protection standards.
5. International Data Transfers
Your personal data may be transferred to and stored in locations outside your country of residence, where data protection laws may differ. In such cases, we ensure appropriate safeguards—such as standard contractual clauses or equivalent protections—are in place to protect your data.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
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Enhance user experience
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Analyze website traffic and user behavior
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Understand user preferences and improve website functionality
You may manage or disable cookies through your browser settings. Please note that disabling cookies may limit certain website features.
7. Data Security
We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
8. Data Retention
We retain personal data only for as long as necessary to:
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Fulfill the purposes outlined in this Privacy Policy
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Comply with legal and regulatory obligations
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Resolve disputes and enforce contractual agreements
Once data is no longer required, it is securely deleted or anonymized.
9. Children’s Privacy
Our products and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
10. Third-Party Website Links
Our website may contain links to third-party websites. Metal Tubes India Pvt. Ltd. is not responsible for the content or privacy practices of such websites. We encourage you to review their privacy policies independently.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Metal Tubes India Pvt. Ltd.
📧 Email: info@metaltubesindia.com
📞 Phone: +91-9323076453
📍 Address: Shop No. 8, Bhiwandiwala Building,
8th Khetwadi Lane, Girgaon, Mumbai – 400004, India
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. Any significant updates will be published on our website along with the revised effective date.